IntuixSupport
From IntuixWiki
(Difference between revisions)
Revision as of 10:07, 27 October 2006 Sia (Talk | contribs) Technical Support ← Previous diff |
Revision as of 10:09, 27 October 2006 Sia (Talk | contribs) Intuix Support Next diff → |
||
Line 9: | Line 9: | ||
* phone: +1 877 7INTUIX (877-746-8849) | * phone: +1 877 7INTUIX (877-746-8849) | ||
** We rarely provide technical support over the phone. | ** We rarely provide technical support over the phone. | ||
+ | |||
+ | === Accounting/Billing === | ||
+ | |||
+ | * email: billing@intuix.com | ||
+ | |||
+ | * phone: +1 877 7INTUIX (877-746-8849) | ||
+ | |||
+ | * fax: +1 973 297 2890 |
Revision as of 10:09, 27 October 2006
Intuix Support
Technical Support
- email: support at kolo.net
- We prefer to be contacted via email; it goes into ticketing system, so full audit trail of the request is available. We try to answer email requests within 4 hours during business hours (PST).
- emergency email: action at kolo.net
- This would page us 24/7; use sparringly, only in case of real emergency covered by our SLA.
- phone: +1 877 7INTUIX (877-746-8849)
- We rarely provide technical support over the phone.
Accounting/Billing
- email: billing@intuix.com
- phone: +1 877 7INTUIX (877-746-8849)
- fax: +1 973 297 2890