IntuixSupport
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Revision as of 10:09, 27 October 2006 Sia (Talk | contribs) Intuix Support ← Previous diff |
Revision as of 10:09, 27 October 2006 Sia (Talk | contribs) Accounting/Billing Next diff → |
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** We rarely provide technical support over the phone. | ** We rarely provide technical support over the phone. | ||
- | === Accounting/Billing === | + | === Accounting/Billing Issues === |
* email: billing@intuix.com | * email: billing@intuix.com |
Revision as of 10:09, 27 October 2006
Intuix Support
Technical Support
- email: support at kolo.net
- We prefer to be contacted via email; it goes into ticketing system, so full audit trail of the request is available. We try to answer email requests within 4 hours during business hours (PST).
- emergency email: action at kolo.net
- This would page us 24/7; use sparringly, only in case of real emergency covered by our SLA.
- phone: +1 877 7INTUIX (877-746-8849)
- We rarely provide technical support over the phone.
Accounting/Billing Issues
- email: billing@intuix.com
- phone: +1 877 7INTUIX (877-746-8849)
- fax: +1 973 297 2890